Lastly, in order to have more information and avoid giving you unrelated troubleshooting, include in your next response the make, model, and OS version of your device, along with the Spotify version you're currently running to continue investigating the case. Follow this tutorial and move to Apple Music in just a few. Expand the section below that is closest to the device you want to set up Spotify on. Import Spotify playlists and favourites tracks, albums, and artists to Apple Music in one go. In the Force Quit Applications window, select Spotify > Fore Quit. In the Spotify app, open the Apple Menu > Fore Quit. If so and the issue persists, would you mind checking on a different device (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 1 Install the Spotify App on Your Device Spotify is available on a huge number of devices, including most smart TVs, media streaming devices, and many smart home stereos. Reopen the Spotify app A restart of the Spotify app usually resolves any software glitches that may cause Spotify app not working on Mac.
This type of issue is commonly related to some damaged cache stored on your device. We understand you’ve already tried some troubleshooting steps including reinstalling, but to be sure that we're on the same page - did you use the steps for a clean reinstall mentioned in this article? Keep in mind that you'll need to re download the content again after performing this action. You may need to give permission to open Install Spotify.
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